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Steam · Independent guide

Steam Guard Recovery Code: Find It, Use It, Keep It Safe

Concept illustration of a protected backup recovery card and phone.

Steam shows a recovery code when you set up the Steam Mobile Authenticator and again after every move to a new phone. While your phone still works, you can open it again in the Steam Mobile app. Write it down today, keep it offline, and never type it anywhere Steam did not ask for it.

Find my recovery code now

We never ask for your recovery code, Steam Guard codes or password. They belong only on Steam's own pages and app.

Concept illustration, not a screenshot of the recovery process.

On this page

Steam's own tools

Every step uses the Steam Mobile app or help.steampowered.com, nothing else.

No codes collected

Respawnr never asks for, stores or checks your recovery code.

Independent guide

Not affiliated with Valve; app menus change, so follow what your app shows.

Get your recovery code on paper in 5 steps

Do this while your phone and the Steam Mobile app still work.

You need the phone that has the Steam Mobile Authenticator on it. If that phone is already gone, you usually can't view the old code anymore; use the lost-phone guide instead.

  1. Open the Steam Guard tab

    In the Steam Mobile app, tap the shield icon in the middle of the bottom bar.

  2. Tap the gear, then Recovery Code

    On the Steam Guard tab, tap the gear icon and choose Recovery Code; labels may vary by app version.

  3. Write it on paper

    Copy it by hand, check each character twice, and note which Steam account it belongs to.

  4. Store it offline

    Keep the paper with your important documents, not in a screenshot, cloud note or chat.

  5. Replace it after a phone move

    Moving the authenticator shows a new code; write that one down and retire the old note.

Open Steam's Mobile Authenticator help ↗

Three Steam Guard codes people mix up

Each code does a different job, and only one of them removes the authenticator.

Recovery code
A code shown when you set up or move the authenticator, usually starting with the letter R. Steam uses it to let you remove the authenticator yourself if the phone is lost.
Steam Guard app code
The short sign-in code in the Steam Mobile app. It changes every 30 seconds and works once, so it is never worth writing down.
Backup codes
Single-use sign-in codes you can request in Account Details under Manage Steam Guard, typed instead of an app code. They do not remove the authenticator.
Explore the glossary

Scope & boundaries

What this guide helps with

  • Show where your own recovery code lives in the Steam Mobile app
  • Explain how to keep it on paper, away from screenshots and cloud notes
  • Point you to Steam Support at help.steampowered.com when the code is gone
  • Tell you up front that removing the authenticator restricts trading for a while

Outside this guide’s scope

  • Ask for, store or check your recovery code, Steam Guard codes or password
  • Help anyone get around Steam Guard on an account that is not theirs
  • Offer a way to skip or shorten the restriction that follows a removal
  • Remove Steam Guard for you; only Steam can do that

Your recovery code is for you and Steam only. Steam Support says it will never ask for your codes, so anyone who asks for yours, in chat, email or on a site someone sent you, is not Steam.

A few details worth knowing

Where do I find my Steam Guard recovery code if I did not write it down?

If you still have the phone with the authenticator, open the Steam Mobile app, go to the Steam Guard tab, tap the gear icon and choose Recovery Code, as Steam Support describes. If the phone is gone, you usually can't view the old code anymore and you need the lost-phone route through Steam Support.

When do I actually use the recovery code?

Only when you need to remove the Steam Guard Mobile Authenticator and no longer have the phone. Steam asks for it in its lost-authenticator flow on help.steampowered.com (Help me with my issue > Steam Guard Mobile Authenticator) or in the Steam Mobile app; the exact screen can change. Enter it only there, when Steam itself asks for it.

Is the recovery code the same as a backup code?

No. Backup codes are single-use codes for signing in instead of an app code; the recovery code is what lets you remove the authenticator yourself if you lose the phone.

Does my recovery code change when I move to a new phone?

Yes. Moving the authenticator shows a new recovery code and the old one stops being the one to keep; write the new code down.

Someone asked me for my Steam Guard recovery code. What should I do?

Do not send it. Steam Support says it never asks for your codes, so treat the request as a scam, change your Steam password if you typed anything into a site they sent, and contact Steam Support through help.steampowered.com if you are unsure.

Go a little deeper

Official guidance

Check the platform’s current instructions and the options shown for your own account.